Terms and Conditions

All accepted orders represent contracts for the sale or repair and delivery of specially-manufactured goods, and are subject to the following terms and conditions:

TERMS: Client agrees to pay in full the stated price of the goods and services, plus any late payment penalties, and all costs of collection including attorneys’ fees, if any. Payment due in full within ten (10) days of Client’s receipt of each monthly statement. A late payment fee of 1 1/2% per month (18% per annum) shall be charged on any unpaid balances remaining thirty (30) days after Client’s receipt of each monthly statement. Each order or work authorization constitutes a complete and separate transaction. Acceptance of new orders by Ragle Dental Laboratory, Inc. (“Ragle”) shall not represent any accord and satisfaction and shall not relieve Customer of any pre-existing indebtedness to Ragle. Ragle may from time to time require a deposit or ship goods C.O.D. STATEMENTS NOT PAID WITHIN 45 DAYS WILL BE SUBJECT TO C.O.D. UNTIL ACCOUNT IS FULLY CURRENT. ACCOUNT BALANCES NOT PAID AFTER NINETY (90) DAYS WILL BE TURNED OVER FOR COLLECTION.

LIMTED WARRANTY/LIMITATION OF LIABILTY. Ragle warrants that all dental appliances are made according to client’s specification and approval in the belief that the appliance will be useful and NO EXPRESS OR IMPLIED WARRANTIES ARE GRANTED BY RAGLE UNLESS (i) SPECIFICALLY GRANTED BY WRITTEN WARRANTY CERTIFICATE OR (ii) SPECIFICALLY GRANTED HEREINBELOW. RAGLE HEREBY EXPRESSLY DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF MERCHANT ABILITY, UNLESS(i)SPECIFICALLY CONTAINED IN WRITTEN WARRANTY CERTIFICATE PROVIDED BY RAGLE TO CLIENT OR (ii) SPECIFICALLY GRANTED HEREINBELOW. Client must examine all appliances and determine their fitness for any intended usage. Any use, sale, transfer, modification of the appliance or failure to reasonably notify and return the appliance to Ragle within fourteen (14) days shall constitute acceptance by Client. Subject to the return of an appliance that is placed and then fails, Ragle will repair or replace the appliance without charge for the cost of materials and workmanship or refund the original price paid, at Ragle’s option, as follows: (1) Rcad screw-retained implant crowns up to 20 years; (2) all-ceramic, all-metal, single unit inlay, and onlay, (excluding Maryland and inlay/onlay bridges) up to 7 years; (3) porcelain-to-metal, and porcelain-to-zirconia up to 3 years;(4) dentures and partials including screw-retained dentures but excluding immediate dentures and partials, or dentures and partials sent to Ragle for repair or reconstruction,up to 1 year if the failure is due to defects in materials or workmanship; (5) thermoformed appliances and splints if the failure is due defects in materials or workmanship, provisionals, composite resin Maryland and inlay/onlay bridges, up to 6 months; (6) immediate dentures and partials, flippers, retainers, surgical stints, and radiographic guides, and all other dental appliances up to 30 days if the failure is due to defects in materials or workmanship. Client agrees to pay all other costs of adjustment, repair, and replacement of an appliance. If Client reasonably believes a defect in an appliance’s workmanship or materials exists, Client may request return authorization to return the appliance from Ragle. Ragle will not replace any appliance or otherwise remedy any alleged appliance defect unless and until proper return authorization has been requested and provided in writing by Ragle. Upon obtaining a written return authorization, Client shall promptly return the appliance to Ragle with conspicuous markings clearly identifying the appliance delivered pursuant to the return authorization, or as otherwise directed by Ragle. Ragle shall, at its option, either refabricate or repair any appliance in question or give credit to Client in the original invoice amount of the appliance in question following its return to Ragle. Ragle reserves the right to deem any appliance void of warranty any one of the following applies: (a) client elects to proceed with fabrication of appliance in question beyond a Ragle employee notifying the Client of an issue that could compromise the integrity of the appliance, or an appliance was fabricated outside of the manufacturer’s specifications for the material choice prescribed; (b) client elects to fabricate an appliance using a “reduction coping”; (c) appliance must be remade but Client has altered the preparation from which the original appliance was made; (d) client’s annual remake percentage is above 5% of all Client’s billings with Ragle for the preceding twelve (12) month period. (e) original appliance requiring replacement was not returned by client. All transactions shall be governed by the laws of Illinois. Acceptance of the goods constitutes acceptance of all terms and conditions herein.

Privacy Statement

Ragle Dental Laboratory is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Ragle Dental Laboratory Web site and governs data collection and usage. By using the Ragle Dental Laboratory website, you consent to the data practices described in this statement.

Collection of your Personal Information

Ragle Dental Laboratory collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Ragle Dental Laboratory also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Ragle Dental Laboratory. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Ragle Dental Laboratory for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Ragle Dental Laboratory Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Ragle Dental Laboratory public message boards, this information may be collected and used by others. Note: Ragle Dental Laboratory does not read any of your private online communications.

Ragle Dental Laboratory encourages you to review the privacy statements of Web sites you choose to link to from Ragle Dental Laboratory so that you can understand how those Web sites collect, use and share your information. Ragle Dental Laboratory is not responsible for the privacy statements or other content on Web sites outside of the Ragle Dental Laboratory and Ragle Dental Laboratory family of Web sites.

Use of your Personal Information

Ragle Dental Laboratory collects and uses your personal information to operate the Ragle Dental Laboratory Web site and deliver the services you have requested. Ragle Dental Laboratory also uses your personally identifiable information to inform you of other products or services available from Ragle Dental Laboratory and its affiliates. Ragle Dental Laboratory may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Ragle Dental Laboratory does not sell, rent or lease its customer lists to third parties. Ragle Dental Laboratory may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Ragle Dental Laboratory may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Ragle Dental Laboratory, and they are required to maintain the confidentiality of your information.

Ragle Dental Laboratory does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Ragle Dental Laboratory keeps track of the Web sites and pages our customers visit within Ragle Dental Laboratory, in order to determine what Ragle Dental Laboratory services are the most popular. This data is used to deliver customized content and advertising within Ragle Dental Laboratory to customers whose behavior indicates that they are interested in a particular subject area.

Ragle Dental Laboratory Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ragle Dental Laboratory or the site; (b) protect and defend the rights or property of Ragle Dental Laboratory; and, (c) act under exigent circumstances to protect the personal safety of users of Ragle Dental Laboratory, or the public.

Use of Cookies

The Ragle Dental Laboratory Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Ragle Dental Laboratory pages, or register with Ragle Dental Laboratory site or services, a cookie helps Ragle Dental Laboratory to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Ragle Dental Laboratory Web site, the information you previously provided can be retrieved, so you can easily use the Ragle Dental Laboratory features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Ragle Dental Laboratory services or Web sites you visit.

Security of your Personal Information

Ragle Dental Laboratory secures your personal information from unauthorized access, use or disclosure. Ragle Dental Laboratory secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Ragle Dental Laboratory will occasionally update this Statement of Privacy to reflect company and customer feedback. Ragle Dental Laboratory encourages you to periodically review this Statement to be informed of how Ragle Dental Laboratory is protecting your information.

Contact Information

Ragle Dental Laboratory welcomes your comments regarding this Statement of Privacy. If you believe that Ragle Dental Laboratory has not adhered to this Statement, please contact Ragle Dental Laboratory. We will use commercially reasonable efforts to promptly determine and remedy the problem.

AGREEMENT BETWEEN USER AND RAGLE DENTAL LABORATORY

The Ragle Dental Laboratory Web Site is comprised of various Web pages operated by Ragle Dental Laboratory.

The Ragle Dental Laboratory Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Ragle Dental Laboratory Web Site constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE

Ragle Dental Laboratory reserves the right to change the terms, conditions, and notices under which the Ragle Dental Laboratory Web Site is offered, including but not limited to the charges associated with the use of the Ragle Dental Laboratory Web Site.

LINKS TO THIRD PARTY SITES

The Ragle Dental Laboratory Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Ragle Dental Laboratory and Ragle Dental Laboratory is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Ragle Dental Laboratory is not responsible for webcasting or any other form of transmission received from any Linked Site. Ragle Dental Laboratory is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Ragle Dental Laboratory of the site or any association with its operators.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Ragle Dental Laboratory Web Site, you warrant to Ragle Dental Laboratory that you will not use the Ragle Dental Laboratory Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Ragle Dental Laboratory Web Site in any manner which could damage, disable, overburden, or impair the Ragle Dental Laboratory Web Site or interfere with any other party's use and enjoyment of the Ragle Dental Laboratory Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Ragle Dental Laboratory Web Sites.

USE OF COMMUNICATION SERVICES

The Ragle Dental Laboratory Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
• Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
• Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
• Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
• Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
• Conduct or forward surveys, contests, pyramid schemes or chain letters.
• Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
• Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
• Restrict or inhibit any other user from using and enjoying the Communication Services.
• Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
• Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
• Violate any applicable laws or regulations.

Ragle Dental Laboratory has no obligation to monitor the Communication Services. However, Ragle Dental Laboratory reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Ragle Dental Laboratory reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Ragle Dental Laboratory reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Ragle Dental Laboratory's sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Ragle Dental Laboratory does not control or endorse the content, messages or information found in any Communication Service and, therefore, Ragle Dental Laboratory specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Ragle Dental Laboratory spokespersons, and their views do not necessarily reflect those of Ragle Dental Laboratory.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

MATERIALS PROVIDED TO RAGLE DENTAL LABORATORY OR POSTED AT ANY RAGLE DENTAL LABORATORY WEB SITE

Ragle Dental Laboratory does not claim ownership of the materials you provide to Ragle Dental Laboratory (including feedback and suggestions) or post, upload, input or submit to any Ragle Dental Laboratory Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Ragle Dental Laboratory, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Ragle Dental Laboratory is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Ragle Dental Laboratory's sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE RAGLE DENTAL LABORATORY WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. RAGLE DENTAL LABORATORY AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE RAGLE DENTAL LABORATORY WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE RAGLE DENTAL LABORATORY WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

RAGLE DENTAL LABORATORY AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE RAGLE DENTAL LABORATORY WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. RAGLE DENTAL LABORATORY AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RAGLE DENTAL LABORATORY AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE RAGLE DENTAL LABORATORY WEB SITE, WITH THE DELAY OR INABILITY TO USE THE RAGLE DENTAL LABORATORY WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE RAGLE DENTAL LABORATORY WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE RAGLE DENTAL LABORATORY WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF RAGLE DENTAL LABORATORY OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE RAGLE DENTAL LABORATORY WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE RAGLE DENTAL LABORATORY WEB SITE.

TERMINATION/ACCESS RESTRICTION

Ragle Dental Laboratory reserves the right, in its sole discretion, to terminate your access to the Ragle Dental Laboratory Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in San Mateo County, California, U.S.A. in all disputes arising out of or relating to the use of the Ragle Dental Laboratory Web Site. Use of the Ragle Dental Laboratory Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Ragle Dental Laboratory as a result of this agreement or use of the Ragle Dental Laboratory Web Site. Ragle Dental Laboratory's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Ragle Dental Laboratory's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Ragle Dental Laboratory Web Site or information provided to or gathered by Ragle Dental Laboratory with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Ragle Dental Laboratory with respect to the Ragle Dental Laboratory Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Ragle Dental Laboratory with respect to the Ragle Dental Laboratory Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

COPYRIGHT AND TRADEMARK NOTICES:

All contents of the Ragle Dental Laboratory Web Site are: Copyright © 2019 by Ragle Dental Laboratory, Inc. and/or its suppliers. All rights reserved.

TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.